FAQ

Do I need to change the name on the ticket if I give it to a friend?
No. The name is so we can find you if the ticket is lost. The barcode is what you use to enter the event
Can I have the ticket on my phone
Yes. As long as the barcode is clearly legible.
Are there pass outs?
No. Unfortunately licensing prevents us from allowing pass-outs.
Is the event 18+
Yes.
What benefits does a VIP ticket give?
The VIP details for each event can be found by scrolling to the bottom of the ticket page for the event.
Where can I find info on bus transfers?
The bus details for each event can be found by scrolling to the bottom of the ticket page for the event.
Can we bring food or bottled water to the event?
No food or drinks are allowed. There will be plenty of water stations and awesome food vendors in the site.
What happens if it rains?
The show must go on! The festival will run regardless of rain, wind or shine – unless weather conditions become extreme and dangerous and pose a serious risk to the safety of patrons and artists.
Why can’t I sell my ticket on the Facebook event wall?
Sorry, we don’t allow tickets to be sold on the event wall. It clogs up the feed and prevents people from seeing important messages.

Is there a dress code?

No. However most people do dress really nicely, so you might want to put a bit of effort in. But it’s up to you!
Can I work at Wine Machine?
Email cellarmaster@wine-machine.com and be sure to include the event you’re interested in and your CV.
Who do I contact to get my food-truck into the event?
Email cellarmaster@wine-machine.com
Who can I contact for more info?
Email cellarmaster@wine-machine.com
I’ve lost my ticket email, can it get re-sent?
Try Resend my ticket. If you are still having issues, please contact help@iwannaticket.com.au